Ways You Can Use AI In Your Marketing Strategy

Last Updated on June 6, 2024 by Troika Gellido

In today’s competitive business landscape,  businesses must stay ahead of the game by exploring how Artificial Intelligence (AI) can revolutionize their digital marketing strategies. With rapid advancements in AI technology, there are numerous opportunities to enhance customer experience, boost sales, and optimize marketing efforts.

Let’s delve into the world of AI marketing and explore the various solutions shaping the future of digital advertising. We’ll discuss how machine learning can support your marketing teams and provide practical tips on incorporating cutting-edge tools such as conversational AI and data science techniques into your campaigns. Let’s get started! 

Why Brands Should Start Familiarizing Themselves With AI Marketing

While we can’t fully rely on AI for marketing, one can argue that AI marketing is a cutting-edge approach that has a promising future. It leverages artificial intelligence technologies to automate various components of digital advertising. 

AI-powered tools can help marketers gain valuable insights into customer behavior patterns, preferences, and trends, enabling them to make data-driven decisions quickly. 

important ai marketing statistics marketers should know

Here are some compelling reasons why brands should adopt AI marketing in 2023:

Better Data Analysis and Insights 

AI-powered tools such as Tableau and Microsoft Power BI allow marketers to analyze vast amounts of data from various sources in real time. This enables them to gain valuable insights into customer behavior patterns, preferences, and trends that would be difficult or impossible to uncover manually.

AI can analyze past and real-time data to predict future trends, allowing brands to make data-driven decisions and allocate resources more effectively. Predictive analytics can help identify potential customer churn, optimal product pricing, and even the best time to launch a marketing campaign.

Faster Decision-Making Process 

By automating repetitive tasks such as data analysis or campaign optimization through machine learning algorithms, marketers can save time on manual work while making more informed decisions based on accurate predictions provided by their AI systems.

AI-powered marketing automation tools can handle repetitive tasks such as email campaigns, social media management, and ad placements. This frees up marketers to focus on more strategic initiatives, increasing efficiency and productivity.

Tailored Customer Experiences 

NLP-based personalization engines such as IBM Watson Marketing Assistant enable businesses to deliver highly personalized content recommendations tailored specifically for each individual user based on their browsing history and interests, resulting in increased engagement rates and conversions.

Predictive Analytics for Improved Campaign Performance 

Predictive analytics tools such as the Google Analytics Smart Goals feature can help marketers identify the most valuable customer segments and optimize their campaigns accordingly to maximize ROI.

Improved Customer Support with Chatbots 

AI-powered chatbot platforms like Intercom and Drift enable businesses to provide instant, personalized support 24/7. By automating routine inquiries, brands can reduce response times while freeing up human agents for more complex tasks.

chat bots in ai marketing

Chatbots can handle queries, provide product recommendations, and even complete transactions, increasing engagement and conversions.

Advanced Content Generation

AI-powered content creation tools can help brands generate high-quality, personalized content for their target audience. From blog posts to social media captions, AI can generate content that is not only engaging but also optimized for search engines and tailored to the user’s preferences. 

Improved Advertising

AI can optimize advertising campaigns by analyzing performance data and adjusting bidding strategies, targeting, and ad placements. This ensures that ads are reaching the right audience at the right time and maximizing return on investment (ROI).

Types of AI Marketing You Should Get Familiar With

AI has made significant strides in the world of digital marketing. As a marketer or business proprietor, it’s essential to understand the different AI marketing types and how they can help your company. Here are the five key areas where AI is making significant contributions:

Machine Learning

This subset of AI allows computers to learn from data without explicit programming, enabling marketers to analyze large amounts of data quickly and efficiently. With machine learning algorithms, marketers can predict customer behavior patterns and identify trends that may not be apparent through traditional analysis methods.

Deep learning

A subfield of ML, deep learning involves neural networks with multiple layers to process and analyze complex data, such as images, audio, and natural language. In marketing, deep learning can be used for image recognition, sentiment analysis, and natural language processing (NLP) for chatbots and content generation.

Reinforcement learning

This type of ML involves training algorithms through a system of rewards and penalties, allowing the model to learn from its actions and make better decisions over time. In marketing, reinforcement learning can be employed in areas like ad bidding, optimizing promotional strategies, and improving customer interactions.

Natural Language Processing (NLP) 

Natural Language Processing (NLP) is a type of artificial intelligence technology that can be utilized in various marketing strategies. As one of the types of AI marketing you should get familiar with, NLP involves the ability of machines to process, analyze, and understand human language in both written and spoken forms. 

With NLP, marketers can gain insights into customers’ sentiments, opinions, and preferences by analyzing their online conversations, reviews, and feedback. This can help marketers to better understand their target audience and tailor their marketing campaigns accordingly. 

Moreover, NLP can be used to automate various customer-facing tasks such as chatbots, voice assistants, and email response systems. This enables businesses to provide better customer service by quickly resolving queries and providing personalized recommendations. 

NLP can also be used in content marketing by analyzing the performance of different types of content, including blog posts, social media updates, and videos. By understanding what content resonates with their target audience, marketers can create more engaging and effective content that drives conversions and customer loyalty. 

Overall, NLP is a powerful tool for marketers to gain insights into customer behavior, automate customer-facing tasks, and create more effective marketing campaigns. As such, it is an important type of AI marketing that businesses should consider incorporating into their marketing strategies.

Predictive Analytics

Another key type of Artificial Intelligence marketing you should be familiar with is predictive analytics. It is a form of AI that utilizes various statistical techniques, such as data mining, machine learning, and predictive modeling, to analyze existing data and make predictions about future events.

predictive analysis ai marketing

The primary goal of predictive analytics in marketing is to anticipate customer behavior and trends. Here’s how it works:

  • Data Collection: This involves gathering customer data from various sources like CRM systems, social media, website interactions, and more. The more comprehensive the data, the more accurate the predictions.
  • Data Analysis: Predictive analytics models will then analyze this collected data. By using AI and machine learning algorithms, these models can identify patterns and trends within the data, as well as relationships between different variables.
  • Predictions: Based on the analysis, the system can make predictions about future customer behavior. This can include predicting which customers are most likely to make a purchase, which products they might be interested in when they might be most likely to buy, and more.
  • Actionable Insights: These predictions can then be used to guide marketing strategies. For example, a company could use these insights to target specific customers with personalized ads or to optimize their website design for a better user experience.


Personalization is another crucial aspect of AI marketing. It refers to the practice of creating customized experiences for individual customers based on their behavior, preferences, and data collected about them. 

AI can play a significant role in personalization by processing vast amounts of data and delivering tailored content to each customer. 

Here are a few ways AI is utilized in personalization: 

  • Product Recommendations: Based on a customer’s browsing history, purchase history, and other interactions, AI can recommend products that are most likely to interest them. This makes the shopping experience more relevant and engaging, potentially leading to increased sales. 
  • Personalized Content: AI can analyze a customer’s behavior and preferences to tailor the content they see. This could include customized emails, personalized website content, or targeted advertising. By presenting content that is directly relevant to the customer, companies can increase engagement and conversion rates.
  • Predictive Personalization: AI can take personalization a step further by predicting a customer’s future needs or interests. This could involve predicting what kind of products a customer might need in the future, or what type of content they might be interested in. This level of personalization can create a highly tailored experience that not only meets but anticipates the customer’s needs. 
  • Dynamic Pricing: AI can also be used to adjust prices in real-time based on a variety of factors, such as demand, inventory, and the customer’s purchase history. This can help maximize profits and increase sales.


Chatbots are AI-driven virtual assistants designed to engage customers through text or voice-based conversations. They can use natural language processing (NLP) algorithms to understand and interpret user input, enabling them to provide more personalized and human-like responses. 

They can use natural language processing (NLP) algorithms to understand and interpret user input, enabling them to provide more personalized and human-like responses. One of the critical benefits of chatbots is their ability to provide 24/7 customer support. 

By automating customer interactions, businesses can ensure that their customers receive prompt and efficient service outside regular business hours.

Realizing the diversity of AI marketing approaches is essential for making wise decisions regarding one’s company. By understanding these options, you can explore how AI can help with various marketing tasks and gain a competitive advantage over other businesses.

Marketing Tasks That AI Can Help You With

AI technology has the potential to revolutionize various marketing tasks and improve productivity while providing valuable insights into customer behavior. In this section, we will explore five key areas where AI tools can enhance marketing efforts.

Content Creation 

Advanced algorithms in platforms like Jarvis.AI and Grammarly can quickly generate high-quality written material that is grammatically accurate and easy to read. We can’t also ignore the fact that ChatGPT is now more popular among marketers and content creators. These tools streamline content creation and can save businesses and marketers valuable time.

In addition, these tools are designed to streamline the writing process by providing writers with real-time feedback and suggestions that can help them improve the quality of their work. By automating the process of grammar and spelling checks, these tools can help save time for busy professionals who need to produce high-quality content quickly.

Social Media Management 

AI-powered social media management tools such as Buffer and Hootsuite make it easier to schedule posts across multiple platforms and provide data-driven insights for optimizing engagement rates. Additionally, these tools offer sentiment analysis features that allow brands to monitor public opinion about their products or services.

social media management ai marketing

Email Marketing Personalization 

Incorporating AI into email marketing campaigns allows for greater personalization based on individual subscriber preferences and behavior patterns. AI algorithms in platforms like Iterable and Mailchimp analyze subscriber data and automatically tailor email content, subject lines, and send times for maximum engagement.

Customer Segmentation 

AI tools can help businesses identify distinct customer segments based on their preferences, behavior patterns, and demographics. Customer segmentation data allows businesses to craft marketing strategies that better meet the needs of their target audiences. 

Platforms like Salesforce and Segment offer advanced AI-driven customer segmentation features that enable brands to create more effective marketing strategies.

Predictive Analytics 

Predictive analytics tools powered by AI technology can provide valuable insights into future trends and consumer behaviors. 

These tools can forecast upcoming market shifts by analyzing historical data sets, allowing marketers to make informed decisions about product development, pricing strategies, and promotional efforts. Popular predictive analytics platforms include SAS and IBM SPSS Modeler.

How You Can Incorporate AI into Your Marketing Strategy

Incorporating artificial intelligence (AI) into your marketing strategy can help you streamline your processes, reduce costs, and create personalized customer experiences. Here’s a step-by-step guide on integrating AI into your marketing efforts.

Step 1: Identify Potential Areas for AI Implementation 

The first step to implementing AI in your marketing process is identifying areas where AI can bring the most value. There are several areas in marketing where AI can be applied to improve efficiency and enhance overall performance. Common areas where AI can be used for content creation, customer segmentation, ad targeting, and social media management.

Step 2: Research AI Tools and Platforms 

After identifying potential areas for AI implementation, research the available tools and platforms to help you achieve your goals. There are numerous solutions on the market designed specifically for digital marketing – from chatbots like Drift to personalization engines such as Optimizely.

Step 3: Evaluate ROI Potential 

Step three in implementing AI in your marketing process is to evaluate the potential return on investment (ROI). This involves estimating the cost of implementing AI tools, including subscription fees and training expenses, and assessing the potential benefits, such as increased efficiency, improved customer engagement, or reduced marketing spending.

To determine the potential ROI, businesses should compare the costs of implementing AI tools to the potential gains they could achieve. Businesses can make informed decisions about which tools to invest in by identifying the tools that offer the highest ROI.

Step 4: Train Your Team on AI Technologies 

To ensure that AI tools are used effectively, educating your team on their features and capabilities is crucial. Invest in training sessions or workshops to ensure everyone understands the capabilities and limitations of each technology you plan to implement.

Step 5: Monitor Performance and Iterate 

Continuously monitor the performance of your AI-driven initiatives. Analyze key metrics like conversion or click-through rates (CTR) to identify areas where improvements can be made. Make adjustments based on data insights, as one of the main advantages of using AI is its ability to learn from experience.

Taking a strategic approach when incorporating artificial intelligence into your marketing efforts will help you stay ahead in today’s competitive landscape while delivering more personalized customer experiences at scale.

How a Digital Marketing Service Can Help You Better with AI

Businesses require expert knowledge and support to implement AI technologies in marketing successfully. Digital marketing services can provide valuable assistance in this area. Here are some reasons why:

Expertise in AI Technologies

Digital marketing services employ professionals with in-depth knowledge of AI-powered tools and platforms. They can optimize algorithms to suit a brand’s specific needs, keeping them ahead of the curve. They can also keep up with the latest trends and developments in AI, ensuring that your marketing strategy stays up-to-date.

Because digital marketing services have access to sophisticated AI tools that can handle large volumes of data, it can be overwhelming for many businesses just stepping into the AI world.

These tools can collect, organize, and interpret this data, turning it into actionable insights for your marketing strategy. Without such a service, you may not be able to fully utilize your data due to a lack of resources or expertise.

Data Management & Analysis

Effective AI implementation requires proper data management. Digital marketing services handle large volumes of data from various sources, ensuring it’s clean and ready for analysis by machine learning algorithms. They’re skilled at interpreting results and providing actionable insights for a brand.

Bespoke Strategy Development

  • Customized Solutions: A one-size-fits-all approach doesn’t work when it comes to leveraging AI for your brand’s unique goals and challenges. Digital marketers create tailored strategies based on factors like industry trends, target audience preferences, and budget constraints, among others – ensuring maximum ROI from every campaign.
  • Ongoing Optimization: AI marketing isn’t a set-it-and-forget-it solution. It necessitates ongoing observation and fine-tuning to guarantee peak efficiency. Digital marketing professionals have the know-how to make decisions based on data that will help keep you ahead of rivals.

Personalized Marketing Strategies

AI can power more personalized marketing strategies, but developing these strategies requires a deep understanding of both your customer data and the AI tools at your disposal. A digital marketing service can provide this understanding. They can use AI to analyze your customer data, segment your audience, and develop highly personalized marketing campaigns that resonate with your target customers.

Seamless Integration with Existing Marketing Efforts

Digital marketing services can integrate AI technologies into existing campaigns without disrupting ongoing efforts. They can identify where AI would be most advantageous, such as automating tedious jobs or customizing content for specific groups.

Training & Support

Partnering with a knowledgeable digital marketing agency makes transitioning to using AI tools and platforms easier. They provide training and ongoing support during implementation.

Incorporating artificial intelligence into your brand’s marketing strategy is no small feat – but working alongside a skilled digital marketing service provider will make the process much more manageable and rewarding. 

By leveraging their expertise in AI technologies, data management, bespoke strategy development, integration support, and training – you’ll be able to unlock the full potential of this powerful toolset for driving business growth.


To sum up, AI marketing is expected to transform how businesses approach their marketing strategies in 2023. With the ability to process data and automate tasks, AI can give brands a deeper understanding of their customers and create personalized experiences that result in more conversions. Embracing AI marketing now can help businesses stay ahead of the competition and gain a competitive edge in the future.

If you’re considering integrating AI into your marketing strategy but are unsure where to begin, Nimbletoad’s digital marketing services can help. Our team of experts has the knowledge and experience to implement cutting-edge technologies like AI and deliver tangible results for our clients. 

Contact us today to learn more about how we can assist you in harnessing the power of AI marketing in 2023!